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PROGNOST customer support

Lifecycle Partnership. When PROGNOST Systems project managers finalize the installation of your new system, it doesn’t mean you are on your own. Our Customer Support team stands by in the critical moments of initial system and machinery start-up. Our ultimate goal is for all PROGNOST® users to successfully monitor and protect their machinery and to operate their reciprocating compressors reliably and eciently. That is why we offer everything you need in the way of support.

Getting started
The Initial User Seminar is an integral part of each PROGNOST®-NT project. It addresses all system users and is the key to ensure a smooth start into successful machinery monitoring. The seminar explains all system components and how they are linked. Expert instruction, illustrated with recent case studies, enables you to evaluate the condition of your machines and perform accurate failure analyses.

Deepen your knowledge
The Advanced User Seminar covers system adjustments and threshold settings. It also explains advanced diagnostic methods and root cause analyses with the help of case studies. This two-day seminar is the foundation for full proficiency with the system and allows you to realize maximum benefits from condition monitoring.

Seminars for Specialists
Control Room Personnel This seminar covers the basics for control room operators using condensed machine condition information. Instrumentation Specialists Participants will become skilled in the fundamentals of PROGNOST®-NT and PROGNOST®-SILver systems, including hardware components and software. Parts replacement and general troubleshooting procedures are included.

Other Literature

PROGNOST®-SILver

PROGNOST® has protected the investments of rotating equipment operators for twenty years. The vital role of a machinery protection system to mitigate the risk of serious damages is covered by PROGNOST®-SILver. This technology has proven its effectiveness and reliability on a daily basis. The ...


PROGNOST®-SenSim

Enhance safety proof testintervals (PTI). Safety Instrumented Systems (SIS) perform specified functions to achieve a safe state of process when dangerous conditions occur. It is their aim to mitigate consequential events. Safety loops of Safety Instrumented Systems consist of:
- Sensors
- ...


PROGNOST®-NT

PROGNOST Systems started monitoring reciprocating compressors more than 20 years ago. The first commercial installation was realized in 1992. Today, PROGNOST®-NT is monitoring more than 600 rotating machines all over the world – what makes us the unquestioned marketleader for online compressor ...


PROGNOST customer support

Lifecycle Partnership. When PROGNOST Systems project managers finalize the installation of your new system, it doesn’t mean you are on your own. Our Customer Support team stands by in the critical moments of initial system and machinery start-up. Our ultimate goal is for all PROGNOST® users ...


PROGNOST corporate brochure

The path to successful products and services is always by way of intensive dialog with potential buyers and customers. Only by exchanging experience on a continuous basis it is possible to gain the necessary knowledge of operator requirements which results in useful products. PROGNOST Systems defines ...


Sensor simulation instead of sensor stimulation

Many of these are rated as critical and call for a reliable and ample machine protection system. These protection systems are available in a variety of designs. They span from eutectic devices to SIL certified online equipment with diagnostic capabilities. The regular integrity validation of the ...