Question
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In the transition to digital worker and enablement solutions using predictive analytics and remote monitoring, how much input does the end-user have in creating the ‘dashboard’?
Jul-2022
Answers
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Alvin Chen, BASF Corporation, alvin.chen@basf.com
Without defining the specific ‘dashboard’ in question, in general, as systems get to be more complex and automated, it becomes more important for staffers to monitor what the automation system is doing. This is especially important during the transition from a high level of human interaction to a lower level since the automation system will still be learning what it needs to do.
From this standpoint, end-users must play an integral role in developing the dashboard, so they can monitor operations in a way that is efficient and requires minimum interaction with the automated system.
Jul-2022
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